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Terms and Conditions

Welcome to Pet Buddy petbuddyhk.com, these online shopping terms and conditions, privacy policy terms, personal information collection statement and disclaimer apply to you by browsing and using this website and purchase goods or services from Pet Buddy on this website. Please read the shopping terms and conditions, privacy policy terms, personal information collection statement and disclaimer carefully before using this website. By using this website or any part thereof, you agree to and have read the online shopping terms and conditions, privacy policy terms, personal information collection statement and disclaimer of this website, and accept and agree to be bound by the relevant terms and conditions, these online shopping terms and conditions, privacy policy terms, personal information collection statement and disclaimer apply to you by browsing and using this website and purchase goods or services from Pet Buddy on this website. Please read the shopping terms and conditions, privacy policy terms, personal information collection statement and disclaimer carefully before using this website. By using this website or any part thereof, you agree to and have read the online shopping terms and conditions, privacy policy terms, personal information collection statement and disclaimer of this website, and accept and agree to be bound by the relevant terms and conditions.

Online Shopping Terms and Conditions

  1. The prices and discounts of all products are subject to the information currently displayed on this website.
  2. All products prices are displayed in Hong Kong dollars.
  3. You must fill in the information on the online billing form to conduct online transactions.
  4. After have received your order details, the website will make a final confirmation as soon as possible according to the supply of the goods and arrange the delivery or self-collection of the goods.
  5. This website reserves the right to change the price of the goods without prior notice. All orders are subject to the sole discretion of this website and the order is to be confirmed in accordance with the stock supply.
  6. After your online transaction is completed, we will email the shopping receipt to your email, but all orders are subject to final confirmation depending on the availability of the relevant goods.
  7. After the order is confirmed, but you request to change the delivery address, the website still reserves the right to charge you for additional delivery fees.
  8. The website will try its best to ensure the goods to be delivered to the appointed address before the delivery deadline term. If the goods are still not delivered in 60 days after the due delivery date by YOUR reasons, the website reserves the right to reject the refund request if any.
  9. In case of any dispute arising from refund or return, the website reserves the right of final decision.
  10. If the website fails to accurately provide the information you need due to force majeure (including but not limited to natural disasters, fires, floods, accidents, riots, wars, government policies, strikes or any circumstances beyond the control of this website), this website still will not assume any responsibility or compensation for the goods or services.
  11. You should remember, the content provided by this website, including but not limited to: text, files, music, sound files, photos, videos, graphics or advertising content is only for you to browse online, and is protected by copyright, trademark, patent rights or other legal protection of intellectual property rights. You may download content protected by intellectual property rights only for personal or non-commercial use. You must keep the complete content, and without the prior written consent of this website, you are not allowed to reproduce, copy, distribute or create works derived from the downloaded content.
  12. You are not allowed to use the content of this website for illegal purposes. You are solely responsible for the process of transmitting the information. This website reserves the right to prohibit any actions that are harmful to us or third parties and illegal, but the website, this website, our company, employees and directors will not be responsible for any actions taken or not taken by you on the Internet and losses, you must abide by local and overseas laws, and you must not engage in illegal activities including but not limited to the following:
  13. Activities that infringe on the privacy of others and damage the reputation such as: defamation, defamation, harassment, stalking and threats, etc.
  14. Create and disseminate inappropriate, abusive, defamatory, infringing, obscene, immoral, or illegal information.
  15. Except for the contracting parties of this online shopping, no other person or company has the right to enforce the terms of online shopping in accordance with Article 623 of the Laws of the Hong Kong Special Administrative Region "Contracts (Rights of Third Parties) Ordinance".
  16. These terms and conditions will be interpreted in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China [Hong Kong] and governed by the laws of Hong Kong. You agree to use the courts of Hong Kong as non-exclusive courts.
  17. Each part of these Terms and Conditions applies only to the extent permitted by that law. If any part of these Terms is prohibited or unenforceable in any jurisdiction, only the prohibited or unenforceable part will be invalid in that jurisdiction, but will not invalidate the rest of these Terms or that part in other jurisdictions. The validity, legality or enforceability of the Zone will not be affected.
  18. The website reserves the right to modify these terms and conditions at its absolute discretion.
  19. In case of any dispute, the website reserves the right of final decision.